Find the drag
Identify inefficient processes, repetitive manual work, and the steps that don’t need to exist.
OURBACK
Less Force. More Progress.
Find the work slowing your business down.
OURBACK finds the repetitive work, bottlenecks and manual processes slowing your business down, then builds better ways to get the work done.
UK-based · Remote-first · Projects from £750
The problem
Don’t throw more people at a difficult process.
When work piles up, the default answer is often another hire. Sometimes that’s right. Often the real load is friction: copy-paste, chasing, re-keying, and systems that don’t talk to each other.
- Repetitive admin that steals hours every week
- Bottlenecks where work waits on one person or one spreadsheet
- Disconnected tools that force staff to move data by hand
- Missed follow-ups because the process relies on memory
What OURBACK does
We sell less work, not more software.
Technology is a tool. The product is capacity: less friction, fewer bottlenecks, more progress, without automatically hiring more people.
Build a better path
Simplify the workflow, connect systems, automate the dull bits, and use AI only where it earns its place.
Make it visible
Dashboards and reporting so you can see what’s moving, and what isn’t.
How OURBACK works
A short path from curiosity to clarity.
Low friction on purpose. No two-hour questionnaire before you’ve even spoken to us.
01
Quick enquiry
~2 minutes. A handful of questions about your business and where work feels unnecessarily manual.
02
15-min Discovery
We dig into one process: who does what, where information goes, where it delays or breaks.
03
Opportunity Report
A short free report: what we found, potential improvements, estimated impact, and what it would cost to fix.
04
Paid solution
If it’s worth pursuing, we implement remotely, focused on one clear outcome at a time.
The OURBACK method
FIND
Spot the load
Unnecessary work and bottlenecks.
FIX
Simplify
Improve the process before you automate it.
AUTOMATE
Take the strain
Automation, integrations, AI, where they help.
SEE
Stay clear
Dashboards and reporting for visibility.
Examples
What “better” can look like.
Illustrative: every business is different. The Discovery finds your actual load.
Quote processing
Email → manual entry → spreadsheet → quote → chase
Potential: structured capture, quotation workflow, follow-up reminders.
Weekly reporting
Pull from 3 systems → paste → format → send
Potential: automated collection and a live dashboard.
Customer follow-up
Someone remembers → spreadsheet → maybe a call
Potential: reminders and a simple workflow so fewer opportunities slip.
Opportunity Report
See the friction before you buy the fix.
After Discovery, you get a short OURBACK Opportunity Report (typically 2-4 pages). It shows what we found, where time is leaking, directional improvements, estimated impact ranges, and a clear recommended next step with pricing.
What’s in the report
What we found→
Current process→
Bottlenecks→
Potential improvement→
Impact estimate→
Recommended package
Projects
Outcomes, not hours.
Projects from £750. You buy a defined improvement, not an open-ended freelance meter.
OURBACK FIX
From £750
One clearly defined problem or process. Typical delivery 1-2 weeks.
- Process mapping & solution design
- Automation / integration build
- Testing & handover
OURBACK IMPROVE
From £1,500
Multiple connected problems across workflows or teams. Typical delivery 2-4 weeks.
- Several automations / integrations
- Forms, data processing, reporting
- AI-assisted steps where they earn it
OURBACK TRANSFORM
From £3,000
Larger process overhaul. Typical delivery 4-8+ weeks.
- Interconnected workflows & redesign
- Automation, integrations, dashboards
- Documentation & training
OURBACK CONTINUE
From £250 / month
Ongoing support after a project: monitoring, small improvements, priority help.
- Maintenance & troubleshooting
- Optimisation & small requests
- Optional management of third-party services
Some solutions may require third-party software, cloud infrastructure or API services. Those costs are separate from OURBACK’s implementation fee and are normally paid directly by you to the relevant provider.
About OURBACK
Don’t simply throw more people at a difficult business problem. Build a better system that makes the work easier.
The business process is the heavy load. OURBACK is the mechanism that makes it easier to move, inspired by the engineering idea of mechanical advantage: less force, more progress.
We’re a UK-based process-improvement practice. Not an overseas agency. We work with UK businesses that want capacity without unnecessary complexity. Premium thinking. Practical delivery. Remote-first.
Most work is remote. On larger deals, we can visit your offices if it’s genuinely needed.
Start here
Book a 15-minute Discovery
Tell us a little about the work that feels unnecessarily manual. Then pick a short call slot. We’ll excavate one process, not sell you software on the phone.